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SONY Bravia not storing channels since Digital Switchover

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Tomredo
Visitor

SONY Bravia not storing channels since Digital Switchover

Hi my SONY Bravia KDL-40S5650 will not store channels since the digital switchover on 26th Oct 2012. Every time the set is switched on it has to be reprogrammed. I have downloaded the latest firmware but to no avail. The set was purchased 19th Dec 2009,(not 3 years just yet) it came with a certificate stating all Bravia models purchased from1st April - 31st Dec 2009 had a 3 year warranty.

SONY seem to be disputing this warranty with me.

Anyone got any ideas as to the problem and / or any ideas as to SONY attitude to the 3 Year warranty. 

1 REPLY 1
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Catmambo
Contributor

Hi

Strange, have you tried running a factory reset and then unplugging it from the wall to power cycle the TV? This can sometimes fix it. If its under warranty, best get in touch with your local service agent ( details at the top of the screen) and you can show them your current warranty details. They should be able to then resolve, if its still covered.

Hope this helps