Sony HT-CT80 sound drop out intermittently

[debsuz600]

I have used this soundbar since Dec 2015 and when playing Blu-ray or DVD discs, the sound drops out intermittently, for a few seconds.  I have noticed that this problem appears on other Sony Soundbars. 

Connections, Optical Audio out cable

Blu-ray Sony BDPS1500 HDMI Gold cable

TV Bravia 32CX523 HDMI

At the moment I have changed the optical cable from the one supplied by Sony, to a thicker one purchased online.  I will update this post if that has solved the problem.

[Anonymous]

Hi there

Just curious if swapping the cable solved your problem?  Or are you still experiencing audio drop-outs?

Cheers

[debsuz600 · Accepted solution]

CHanging the optical cable and swapping the blu ray player for a newer model did not fix this sound issue. In fact it was getting more and more noticeable. Returned to store for a full refund after three months use. 

[Anonymous]

Thanks for replying back.  Its a shame you couldnt get working properly 😞