Join now - be part of our community!

STR-DN1080 all sources are black n white.

profile.country.GB.title
RustySpoon80
New

STR-DN1080 all sources are black n white.

I've just connected up my new STR-DN1080 with sky Q, ps4 pro to my Bravia 4K tv and all sources are in black and white.  

Any suggestions? 

All age fine directly to tv.  

3 REPLIES 3
profile.country.GB.title
Mick_D
Moderator

Hi @RustySpoon80, welcome to the Community.

 

This is usually a problem with composite AV cables. You shouldn't have this problem with HDMI. Assuming you're not using HDMI, you need to be sure the TV inupt settings are switched to 'Composite'.

 

Cheers

Mick

profile.country.GB.title
RustySpoon80
New

Everything is connected by high speed HDMI cables. Sky provide their own and SONY provide one with the PS4 pro. 

I've managed to get colour back by switching off 'enhanced mode' for each output.  

So I need to do a bit more playing as I'm not sure if I can now get HDR without that turned on.  

profile.country.GB.title
Almou_10
Specialist

Hi RustySpoon80,

 

I don't think turning off the enhanced format will be the solution as there is an issue.

In the Help guide of the STR it recommends turning on the enhanced format to get HDR, Maybe the issue is with the cables, have you tried different cables?

 

Cheers,

Almou_10