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i have a bluray disc/dvd player  model BDP S5200 BUT for over a week now i cant access youtube all i mget is a screen saying youtube with a red arrow  if i click the arrow nothing happens   please why doesnt it work now..thank you David

3 REPLIES 3
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Sean_Mc
Moderator

Hi David,

 

Welcome to the Sony Community.

 

So I can try to help, please let me know if you are seeing any error messages at all?

 

Best wishes,

 

Sean Mc

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Dave2018
New

Since 21st September 2018 i am just getting the youtube logo with dark background and is same blu ray player S5200 ..and never loads past that

I hear lots of people with same problem

 

 

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tpoon905
New

I also have a SONY Bluray player. Youtube worked greated for years. It suddenly stopped working a few days ago. Tried to reset, still not working. Very frustrated. Is something wrong with the app that needs to be updated? But there is no update available.