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it is not charging and it is getting very hot

cengizveli
Visitor

it is not charging and it is getting very hot

I apologize for not knowing English. I'm using google translate.

The battery is not 100% full. It stays around 80-85%.

I use the original charger.

The rear camera area overheats while the battery is charging.

The battery runs down very quickly while the phone is in use.
Sony Stamina Mode does not make any changes in order to be active. The battery continues to run out quickly.
(Entering any web site or using WhatsApp causes 3% battery decrease at the same time as 2 minutes.)

Even in standby, there is a heat rise in the rear camera zone. (in the standby state)

I tried with different gsm sim cards and memory cards. The result is the same.

All the updates have been made, they have been restored to factory settings.
Without any program installed, I tried without Gsm sim card and memory card.

The battery is about 80% -85%. Warming continues.

Even if no sim card is installed and there is no internet connection, fast battery consumption still persists.

Tags (1)
1 REPLY 1
Rodito0012
Visitor

Hola, tengo el mismo problema, conseguistes alguna solución.

Te agradeceria que me respondas.

Saludos y espero que salgas pronto de este inconveniente.

Hello, I have the same problem, you got some solution.

I would appreciate it if you answer me.

Greetings and I hope you leave this inconvenience soon.

gt