M4 Ram issue, shows only 883 MB...

[DamiL]

Hi, My m4 after update to andro 6 shows only 883 MB Ram... it has 2 GB Ram memory, why is not the whole memory working? Its not all, my front camera is not working and the system is working really slow... I allready have repaired my smartphone via Xperia Center but the issue still occures. Don't write to me that I should go to the local servis, because that is the last thing that I will do. There must be any solution...

[Roge_Rodriguez]

That's the way i actually do it (easier than off button), but it keeps doing same, 1 in 10 tries starts android.

I hope Sony do something about this issue.

[Itsmrpiggy]

I have tried pulling the sim card out and it resets, brings me back to 1.8 for a few hours, then crashes again, how is the fix coming sony?

[Itsmrpiggy]

Yup, crashes after a bit, blue screen, 883 mb ram, took the sim card out again while on, after resets back to 1.8, sony we need a fix now!!!! Please!!!

[Roge_Rodriguez]

Hey Didrik,

We're still waiting for a solution. This is not a simple issue, we're having non functional devices because of a defective hardware and a convenient failure after a year from production.

¿Are there any news about this?

[manzamb]

Hello every one

I have the same problem about 2 moths, firts blue screens an when I update to Android 6 the phone only see 883 MB. I try everything that i found in foros and tutorials but still not working.

When I try to install the previous version of Android 5. the phone does not pass the logo, it only works with the 6.0 and so I stay in a lively circle.

I would ike that SONY help us whit thi issue, the phone only have 1 year old.

Thanks

[Lynksus]

In addition to the problem of the blue screen and half of ram, someone has had problem with the camera and the mobile network signal?

[BH06]

I have send my M4 Aqua Dual to the SONY center yesterday.. i shall let you know what happens to it and if it comes back fixed!

I mentionned

- the frequent blue screens (at boot and during usage)

- the RAM reporting only 883MB instead of 2GB

- the apps running slow (in particular the Camera taking several minutes to allow a capture)

- the heat of the device and the low battery duration

Best,

BH06

[1richieski]

Great BH06 keep us posted.

Do we all have duals?

[Didrik]

Hello everyone,

I understand your frustration, I really do. I will do what I can to forward your feedback to the team handling this case. I am sorry for any and all inconvenience that this is causing for all of you, know that I have escalated this and am still waiting on further information.

Let me know if you have any other questions and I'll do my best to help you.

[Roge_Rodriguez]

1richieski Mine is E2306 (not dual)