Hi @Esteban63, let me see if I can help out here!
Your post has been translated to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.
Is it possible for you to elaborate your question a bit? For example, do you receive an error message in the phone saying that a process has stopped and if so, have you been able to reboot your phone in safe mode to see if the behaviour persists there?
Please do elaborate as much as you can and I will do my best to assist you!
