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Xperia S freeze

SOLVED
Not applicable

Xperia S freeze

While surfing the internet on my sony xperia S, the phone suddenly got frozen. I tried rebooting the phone but none of the keys are working, and I also tried connecting my phone on my laptop, it is not being able to detect any hardware. Kindly please update me what can be done to fix this issue.

Regards,

Rohit

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

Press and hold Power Button and Volume Up button at the same time

5 Seconds > Restart Phone

10 Seconds > Shutdown Phone

View solution in original post

7 REPLIES 7
Nabeel
Master

Press and hold Power Button and Volume Up button at the same time

5 Seconds > Restart Phone

10 Seconds > Shutdown Phone

mani43
Visitor

is your mobile up to date? and have you tried clearing your cache? and history? also try to revert (restore to default) the browser setting under the setting tab.

Not applicable

how do i clear the cache ? and history ? And yeah i recently updated the new software ....

mani43
Visitor

click on your browser, from there press the menu key (3rd button) click settings> click clear browser/history> restore your browser settings to default and it should work.

and i agree with nabeel restart your phone once you tried this step!

Not applicable

Thank you so much guys...

Any idea why this might have occured ?

Nabeel
Master

rohitnair150488 Most probably a thirdy party app

mani43      Thanks for agreeing with me Dizzy_Face
Slightly_smiling_Face

Not applicable

Thanx once again Nabeel and Mani.

You guys were of great help.

Regards,

Rohit