Join now - be part of our community!

Can't access Internet Browser on Bravia TV

SOLVED
profile.country.en_GB.title
quarte
Visitor

Can't access Internet Browser on Bravia TV

I have a new Bravia. When i try to access the Web through the Applications Menu, Internet Browser it takes me to a "choose Country" page and after selecting UK, to the Sony UK Website.. I can't get further than this. Is there a way to access a web browser.

33 REPLIES 33
Anonymous
Not applicable

Hi there

 

Unlike twitter, which only allows a max of 140 characters to type, you can type more in the message box on these forums.  In order to help you we need more information.  Please reply back with more detailed information (ie, TV Model, error messages, why can't you access the internet, do other apps work - like youtube and any relevant details).

 

Cheers

asharose
New

My internet connection is active. When I tried to view BBC iplayer on bravia tv, I was unable to connect because the connection can't be established. Also when I tried the internet browser, the error was 'Couldn't connect to remote server. Please advise how I can connect to internet using TV.

Thanks

Harish Bhrara

 

 

asharose
New

I am trying to view Bravia internet videos ie; BBC IPLAYER etc it says connection can't be established. When I use internet browser on TV it displays the url it picked up as  https://rdi .sony.net/tv1. The message displayed as 'couldn't connect to remote server.

My tv name is Sony Bravia

model no: KDL-40EX723

Serial no:3602485

Software version: PKG4.027EUA-0104

 

This TV hasn't been used for atleast more than 4 months.

 

Thanks

Harish Bhrara

 

Do not know how access google on internet. system keeps saying ettor. manual is useless. should be able to acess website such as metopera.org with little effort innstead of this nonesense. no thought for the user.most unsatisfactory.

Anonymous
Not applicable

Hi there

 

It might help if you could tell us the model of the TV, so soomeone can advise you further.

 

Cheers

luciaisabella
Explorer

Hi!

I seem to be having the same sort of problem with regards to not being able to access the web on my TV and not being albe to find the 'app' in the Opera TV Store!

My TV model is a Sony 40W605 Televison bought from a Curry's store in 2016.

I'm not sure what year it was made etc but I just can't seem to find the internet app anywhere!

I've searched in the Opera TV Store for WWW app but I've had no luck! I'm normally pretty good with tech stuff too.

Can anyone PLEASE help????? Me and my family are desprate to browse the web on the TV as it was the whole point we bought a smart TV.

Any advice?? Any help??

Kind regards 🙂

profile.country.GR.title
MiCal1967
Contributor

Try this

http://pdf.crse.com/manuals/14HM154111/EN/brwsweb.html

or this

http://docs.esupport.sony.com/imanual/LA/2014/KDL-40_48W600B/ltn-atsc_uen/brwsweb.html

 

Your app could be on the last PAGE of all apps, having a name of www. I don't know if changing icons size of character can help your search.

If not possible then there is something wrong. Check if there is an app in the Opera TV store called URL Loader. Must be similar but difficult to use with remote. I don't know if a keyboard can help.

 

There is an issue here

https://us.en.kb.sony.com/app/answers/detail/a_id/43370/c/65,66/kw/opera

 

Anonymous
Not applicable

Hi there

 

In addition to what @MiCal1967 says above, please see the solution in the following thread:

https://community.sony.co.uk/t5/televisions/internet-connectivity/m-p/1648559

 

Cheers

amberlycot
Explorer

Can i surf the internet on my tv? I want to watch playback on ITv and channel 4 etc. How do i do this?

Anonymous
Not applicable

@amberlycot- unless you have a 2015 or 2016 Android TV, the ITVPlayer or All4 is not available.  Unfortunately you have not mentioned your tv model number?

 

Cheers