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Can’t find Amazon prime app on KDL-50W829B

profile.country.IT.title
Judy.Hill
Explorer

Can’t find Amazon prime app on KDL-50W829B

I have a Bravia KDL-50W829 tv, in Italy. I cannot find the Amazon Prime Video app on the All app screen. How do I correct this? 

2 REPLIES 2
profile.country.GB.title
Mick_D
Moderator

Hi Judy, welcome to the Community.

 

Was your TV purchased in the UK? Many apps have regional restrictions and while Amazon Prime is available in Italy, it may cause an issue if the TV was not bought there.

 

Mick

profile.country.IT.title
Judy.Hill
Explorer

Hi Mick,
Yes, I did buy my tv in Italy.
Many thanks,
Judy



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