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catch up not working

SOLVED
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BarbW52
Explorer

catch up not working

Catch up not working yet again on Sony Bravia TV...get half way through programme, that's when we have finally managed to get the app to work only for it to freeze then stop working .Id have been better buying a cheapTV from Aldi or Lidl not a £500.00 Sony !! 

1 ACCEPTED SOLUTION

Accepted Solutions
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Joe_Dohn
Specialist

It would probably help to make sure you have the latest software installed on your TV and getting the latest version of the app as well. I believe the option is called Refresh Internet Content and is under the Set-up - Network settings page.

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8 REPLIES 8
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

Can you let me know the full model number of your BRAVIA TV?

 

Best wishes,

Sean

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BarbW52
Explorer

Hi Sean, the model number is KDL-43WF660

Many Thanks for the reply 

profile.country.GB.title
Joe_Dohn
Specialist

It would probably help to make sure you have the latest software installed on your TV and getting the latest version of the app as well. I believe the option is called Refresh Internet Content and is under the Set-up - Network settings page.

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RGBodies
Member

Joe I have the same problem and have done what you suggested but still can't get catchup for the last 7 days. Program guide for the future 7 days works fine.

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dorothysony
Explorer

Kdl49xg7073

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Win_88
Specialist

Hi @dorothysony

 

Are you facing the same issue? If so, have you tried the designated solution?

 

Win_88

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dorothysony
Explorer

Tried checking WiFi and reconnecting .No better final got some apps to work but not my five !  by inserting Arial direct to TV .All apps available on Panasonic DVD do why not on Sony ? 

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Win_88
Specialist

Hi @dorothysony

 

it's really up the developer to make a certain app available on a certain device. Catch up TV is a combination of the aerial and internet connection so tuning the channels (at least once) is required. You can then remove the antenna from the TV if you wish.

 

Win_88