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Help needed with sound on Sony TV KDL46Z5500

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JEB770
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Help needed with sound on Sony TV KDL46Z5500

I have a Sony tv model KDL46Z5500 and attached to it a Sony sound system SA-WFS3

 

All was working perfectly, but I had to disconnect the set up to install a new TV unit and seince reconnecting, the TV remote will not operate the sound. I have to use the sound system remote. 

 

I have tried disconnecting the optical cable from the TV, changing the sound setting on the TV from audio system to TV and this worked okay.

 

But when I reconnected the optical cable and set the TV sound system back to audio system, the problem was back again.

 

I do have another optical cable running from the audio sub woofer to my Sky Q box.

 

Somehow, I have connected something up incorrectly.

 

Help please!. Thanks in advance, John

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

Welcome to the community. :slight_smile:

 

Have you updated to the latest firmware?

 

Best wishes,

M