Having been using this TV for a couple of years on my Amazon Prime account, I was this evening asked for my Amazon username and password. I typed them in, but was told that they were not correct.
I tried on my Sony Blu-Ray 5.1 amplifier, exactly the same (username/password requested and rejected)
I logged onto Amazon's web site using the same credentials and had no problems.
Anyone seeing the same, or have any suggestions to work around the problem?
Was working fine at 7pm on Sunday (3rd Dec) but when I tried to log into Amazon instant video later in the evening a message said that the app had been updated and prompted me to log in - however my password would not work.
I tried deregistering the tv on Sony EN hoping that re-registering would solve the problem but when I type in the 5 letter code it states that the code is incorrect.
This has happened on both a KDL-40NX703 and KDL-26EX320
Both TVs seem to have up to date software (i.e. no updates available)
1. Can't confirm if orig issue (where was unable to log on) as now I'm getting a server time out response upon clicking the Amazon icon. "the process timed out because the server could not be accessed. The network might not be aspect uo correctly"
2. Using it in a Sony blu ray
3. Model = BDV-E280
software = M07.R.0631
4 experienced two different issues where I was either:
1) unable to logon (password/sign on incorrect) after inputting the correct sign on and password
or
2) says Amazon was validated but when you click OK to continue it loops back to the previous screen.
I am also having issues. Got the log in message yesterday. Now goes to a blank Amazon film screen which then keeps coming back with a message "The process was not completed and has timed out".
KDL-40EX713 - right now rather than failing after I input my username and password - its failing to load at all... BDP-S380 - this is also not working in a similar way - saying that its been updated but then not progessing to the login page
The problem originally occurred two days ago and then I re-registered etc and it was OK again yesterday but yo day all 3 devices below will not let me login to Prime.
Mine appears to have been fixed this evening. Tried the app on my Bravia Tv and was faced with the same login message. Decided to give my email adress and password another go and it worked. I'd deregistered my TV on previous login attempts but it was reregistered automatically on entering my login details in the Prime app.
