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KD 43XE7003 - Buffering in iPlayer & Netflix etc

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0108Johnl
Explorer

KD 43XE7003 - Buffering in iPlayer & Netflix etc

I have a virginmedia broadband connection with a hard wired speed of 75Mbps.

When using the sony in IPlayer and Netflix, it is usual that before the end of the programme the picture will buffer and 'hang'.

I only purchased this TV in @ Nov of last year and did not expect this!

What is wrong.

The software has been checked and is up to date. 8.535-1000-1.120-02

Can anyone shed any light on why this is happening.

Is there not enough memeory in the TV to run the streaming?KD

2 REPLIES 2
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jumpsuit
Expert

Hi @0108Johnl :slight_smile:

 

Is it just those two services that hang?

The best thing to do is contact support on +44 (0) 2073652810

 

Cheers

 

 

 

profile.country.GB.title
0108Johnl
Explorer

Mainly those because we don't use any others to any degree.

I've not noticed ITV, Channel 4 or 5 on the internet playback suffering because theyre hardly used.

But its especially with Netflix