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For a fortnight (no sys or network configuration changed), Netflix will not stream on a KDL48R553C (non-Android). The Netflix app loads fine, but any title generates an error message "We're having trouble playing this title at the moment. Please try again later or select a different title" [error code: tvq-pm-100 (5.6.1)] about ten seconds in. It happens for all users and all titles.
I must say connectivity and software of recent Sony products are below industry standard. Sad to see that the iconic brand still doesn't get what the tech industry for the last twenty years has been about.
Hi @hotellima, welcome to the Community.
I've heard of this issue resulting from the audio settings. Have you tried toggling between 'surround' and 'stereo' to see if that changes anything?
Just a thought
Mick
The TV does not have a surround setting but a dual mode. Toggled A/B/Stereo
Toggled dynamic range (compression/standard) in TV.
Toggled also audio settings in Netflix (various language options/5.1)
No change.