Join now - be part of our community!

Playstion Video not working - Internet browser will be closed due to internal error.

TechDude
New

Playstion Video not working - Internet browser will be closed due to internal error.

I am unable to access and use Playstation Video on my KDL-42W805A.

I am not getting an error code.  The TV states "Internet browser will be closed due to internal error."

The TV software is up to date. I have cleared the Cache and disabled Java. I have conducted a Factory Reset. After I conducted the factory reset the Playstation Video app appeared to work OK until I attempted the Log In; I was unable to access Playstation Video getting the notification "Internet browser will be closed due to internal error."

This is a Sony smart TV cannot run the Playstation Video streaming service! This is ridiculous. 

BBC iPlayer stopped working,  Amazon Prime was removed and now Playstation Video doesn't work!   

I have opened a support ticket.

Does anyone know how to fix this issue?

1 REPLY 1
profile.country.GB.title
Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

I believe this service was discontinued. However, it might be best posting on the Sony PlayStation forum here and they'll be able to advise.

 

Best wishes,

Sean