My pre-installed Netflix app won't open on the above TV model. After selecting the app the Netflix logo appears but doesn't go any further,it should go to profiles page but doesn't. Rebooting the TV solves the problem but i don't want to have to keep switching off TV and removing plug every time i want to watch Netflix. The Sony Bot suggests uninstalling/re-installing the app but i can't find any app options other than the app page that shows all the pre-installed apps. Would appreciate any advice please.
