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Sony Bravia Picture problem

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maulajatt
Visitor

Sony Bravia Picture problem

Hi i have a sony bravia lcd tv picture obstructed by black cloud appears screen smashed but not smashed only tiny fraction of screen visible rest of screen behind black cloud like thing

1 REPLY 1
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macky267
Visitor

Hello,

I have the same problem on my TV and having written to Sony they have agreed to pay part of the repair costs if I take the TV to one of their repair centres. This might sound like a good result but having looked at several forums this fault is clearly a manufacturing fault and should therefore be replaced as faulty. The only way to resolve this issue is to make a direct written complaint as they will not accept verbal complaints.