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Sony TV and Sony Sound Bar are out of Sync.

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ColPat
New

Sony TV and Sony Sound Bar are out of Sync.

Hello Sony

 

I have bought a Sony TV: 55XE7002 and a Sony Sound Bar: MT-300.

 

The audio is fractionally out of Sync on all channels.

 

Please can you talk me through the menus on the TV so I can correct this.

 

I deliberately bought Sony for both so this would not happen.

 

Looking forward to you solving this for me,

 

CP

1 REPLY 1
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Sean_Mc
Moderator

Hi ColPat,

 

Welcome to the Sony Community.

 

If the TV is connected to a Sound Bar or Home Theater System (with an HDMI cable or optical cable), the sound may be delayed. This is due to audio processing delays from the externally connected device.

 

You can read more details on this here.

 

Best wishes,

 

Sean Mc