After crash, Vaio no longer displays any user names

[ericlee]

I was deleting some software using the Control Panel when the screen suddenly went black. When I rebooted, the Windows XP logon screen appeared and asked me to click on a user name, but the user name which ordinarily appears wasn't there -- no user names were available.

I am using a Sony Vaio notebook model PCG-TR1MP.

I tried Ctrl Alt Del and got a log in screen for my regular user name, but no password I could think of worked. I tried the same for Administrator; again, no password worked. I don't think I was using a password, so I did try blank, but that didn't work. I don't have a password recovery disk. And I don't want to use the Vaio recovery disk, as I had to do this 2 months ago and lost a lot of stuff -- don't want to go through that nightmare again.

Help! (And thanks.)

Eric Lee, London

[rich912]

Eric, have you had a look at your password hint ¿ the¿?¿ beside the password prompt?

[seb21__]

Try to start in save-modus (sorry, I have a german WinXP)

click F8 after the SonyVaio-logo.

Normally there is a special Admin. Userprofile. Try to start this.

[seb21__]

In the standart configuration, this userprofile don't use a password.
When you can start this profile, check all Userprofiles.

Can you find your Userprofile? Check the profile-name and the password.

You can't find your profile? Make a new Admin. Userprofile.

As Admin you can see all Data, from other profiles too.

I hope this is helpfully for you.


good luck

[kee-lo_]

You're going to need to use the recovery console but if I recall correctly Sony didn't put it on the CD which totally sucks.

So if you have a floppy drive you can download the Windows XP startup disk from www.bootdisk.com

[jammold]

Sorry Kee-Lo but you are wrong there.
On my VAIO PCG-K115B, I found the C:\Windows\i386 directory... So in essence they have put the Windows installation base files on the disk and they get installed during a recovery procedure.

Follow these steps.

1. Create or open an Administrative account.
2. Click Start, Run, then type in this command line exactly how it appears:

C:\WINDOWS\I386\WINNT32.EXE /CMDCONS

Click OK or press enter.

3. Restart your computer, and press F8 after BIOS has finished, then select Microsoft Windows XP Recovery Console from the list to boot the recovery console from your C:\CMDCONS directory.

NOTE: This will NOT work if you have installed Service Pack 2. Remove this update first, then proceed as above, then finally reinstall Service Pack 2 (less than ideal but it DOES work).

[kee-lo_]

James, the problem is he can't get on the desktop