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ASSIST BUTTON NOT RESPONDING AFTER UPGRADING TO WINDOWS 10

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babushingadia
New

ASSIST BUTTON NOT RESPONDING AFTER UPGRADING TO WINDOWS 10

Assist button on my laptop not working after reinstalling windows 10. Please help

3 REPLIES 3
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jumpsuit
Expert

Hi @babushingadia and welcome to the Community :slight_smile:

 

Which laptop do you have?

The title of your post says upgrading, but you then say 'reinstalling'.

Can I just check if you had Windows 10 running on it previously?

 

Also was it an official Sony Windows 10 upgrade or a general windows 10 version

you have been using / trying to install.

 

 

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babushingadia
New

Hi Jumpsuit ,

Thank you for wellcoming me. My Sony laptop model no SVE1512B1EW was upgraded from Windows 8 to Windows 10 two years ago .I recently reinstalled Windows 10 as it was giving me few problems. Since reinstalling Windows 10 Vaio cares Assist button as not functioning at all.  I am sure it was official Windows 10 upgrade from the Microsoft website otherwise I would not have installed the upgrade as I am an old age Pensioner with limited knowlege of computers.

Regards

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JackOO7
Explorer