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Blue screen on new Vaio BX41VN - HELP!

KGMCD
Visitor

Blue screen on new Vaio BX41VN - HELP!

It is now just a month after my partner and I each purchased a BX41VN and we have both started to get a random Blue Screen on startup. The error message appears too quickly to read it but then we are directed to download a driver for the Catalyst Control Center and something for the ATI graphics (I think!). When we download this driver, it doesn't seem to complete or when it does the problem is still there. I'm not partcularly techincally minded so dont know what to do next. The blue screen only appears on startup and is random. All help appreciated, although the laptops are under warranty, I dont particularly want to return them to Belgium (SonyStyle) as I am hoping that it is a simple driver problem that can be fixed.
:thinking:

1 REPLY 1
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Thalamus.
Champion

Hi KGMCD

welcome to Club vaio.. :slight_smile:

If you go to Start and type Problem in the search box then select Problem Reports And Solutions from the list.

When the Problem Reports And Solutions window opens. Click view Problem History this may help you identify the cause of the problem.

Have you tried re-installing your ATI graphics drivers.. :thinking: