Can anyone help please

[mrshrek]

hello, i am having defficulties installing extra memory with my vaio Vx, one of the screw is stripped-out head, can any one advise me what to do? and also i have been trying to contact to vaio support and it ask me for my email address and serial number which i have registered with club vaio, so i type in the write details but it says my emails not found? double checked my details with club vaio.. please advise what to do..

[kee-lo_]

hello, i am having defficulties installing extra memory with my vaio Vx, one of the screw is  stripped-out head, can any one advise me what to do?

Sorry I don't understand mrshrek

 and also i have been trying to contact to vaio support and it ask me for my email address and serial number which i have registered with club vaio, so i type in the write details but it says my emails not found? double checked my details with club vaio.. please advise what to do..

This is becoming a pain - I reported it weeks ago, Sony just ignores me, nevermind that I help them here.... damn them.

[stevep-4]

It sounds like MrShrek is tring to get the back off his Vaio but has found the cross head screwsa to be buggered so he cannot use a screw driver.


The screw should not be too tight, so if Shrek gets his best fitting screw driver, and a SMALL dab of araldite rapid, he should be able to get to grips with the screw after a few hours...SMALLL amount of glue only !!..


Another option, if you are good with a dremel is to use a small drill (about 2.5 mm) and carefully drill the head of the screw. You should only need to drill down about 1 mm before the head of the screw will snap off. You an then remove the rest of the screw once you have the back off the computer.


Any doubts about doing the work yourself, then take it to a computer pro.

[kee-lo_]

Ah thanks for enlighting me Steve