dvd - rw drive freezes everything

[wessley]

Just taken delivery of my 2nd vaio rc-102. (1st one DOA.)
Now this one is locking up most of the time when i put a disk (cd or dvd) into the rw drive. any ideas on why this is or how to stop it locking the pc up?

[Blencogo]

Does the other drive - the Sony CD/DVD ROM drive work OK? If so this would point to the Pioneer DVR109 drive as the culprit.

Try uninstalling the Pioneer DVD+/-RW drive in Device Manager and Re-boot to force Windows to re-initialise the drive and drivers.

Then look in Device Manager to check if there are any problems with the drive or any warnings.

Do all your drives show in Explorer? C ,D, E ,F ,G ,H ,I & J should all show up.

[wessley]

unfortunately it seems to be both drives that are playing up. about 3 in every 5 cd's dvd's that are put in to be read lock the pc up so that i have to turn the main power on and off. I'll try the driver re install that you sugested. Just on another point, how loud should the hard drive be. I would expect some audible noise but the crackel i can hear on this machine dose not sound right.

[Snipes]

hi there wessley, funny that my names Wez, lol, anyhow.....
IF you've added any memory recently, remove it and reboot.
im not sure what memory u have installed on your mother board but if you have 2 ram sticks, then remove 1 and try your disks again, if it still does it try putting the 1st 1 back in and trying it with the second 1 out,,and so on,,, if the problem is fixed after you take the memory out then you know what it is, i had this problem on my old rs222 and it was my memory so give it a shot, let us know..


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[Blencogo]

unfortunately it seems to be both drives that are playing up. about 3 in every 5 cd's dvd's that are put in to be read lock the pc up so that i have to turn the main power on and off. I'll try the driver re install that you sugested. Just on another point, how loud should the hard drive be. I would expect some audible noise but the crackel i can hear on this machine dose not sound right.

wessley,

Have you had any success?
Have you installed any new software - particularly DVD burning software?

My drives are almost silent although occasionally I get a quiet noise - sounds a bit like a rattlesnake!!!!!

It's a bit worrying - you should not be having any of these problems with a new Vaio. Give Vaio-Link a ring, there may be a known fault.

:smileyhypnotized:

[oldirty]

i got this a few times ,after a recovery,it's a mess i know and the only thing that fixed it tit was another recovery.
hope this helps ,it helped me

[wessley1]

sorry i didnt get back to you sooner,, but i uninstalled roxio cd copy typ suit and all is ok now,, seems that the software was the problem after all,, thanks for you advice..

[Blencogo]

Hi Wessley,

Glad you got it sorted. Yes, Roxio SUCKS - its drivers conflict with nearly every other burning prog.

I see Vaio-Link have an update to Click to DVD which is meant to sort the problem but I think you have done the best thing and dumped Roxio.