Share your experience!
Hi everybody,
two days ago UPS brought me my "new" Sony VAIO PCV-RSM31 that I bought from Sony Style Auctions via eBay.
As far as I understand the specs this Desktop VAIO should have one DVD-RW drive and one DVD-ROM.
But under Windows XP and under Windows 2000 SP4 (yes, I tried that OS too) the DVD-RW drive is labeled in the hardware manager as DVD-ROM Pioneer DVD - 119R with Firmware Version 1.07 from 2002-10-16. An no software will burn anything with it. I tried Alcohol 120%, Nero 6 and even the stuff coming with the Vaio called something with Drag&Drop. The software can't find any burning device.
The other DVD drive is labeled DVD-ROM Pioneer DVD - 121R with Firmware Version 1.00 from 2003-06-03.
I reinstalled Win XP two times with the Recovery DVD, but no effect. It stays the same.
I searched Vaio-Link, Club Vaio, the Pioneer website, but found nothing.
Does anybody know something about this problem?
This Vaio desktop should have a DVD-RW, shouldn't it.
Any help will be appreciated!
Horst:smileygrin:
Hi there, good news:
It seems I got today the decisive call from Vaio-Link.
They asked me if they could send me a DVD-RW-Drive by DHL in exchange for one of the DVD-ROMs.
I happily accepted this offer because this way I don't have to send in the PC and wait again...
So, I hope the matter will come to an end.
I'll report the outcome.
Cheers, Horst
Fantastic - RESULT!!!
Shame you had to wait so long to get this far...
That's really good news!
Hurrah, hurrah, hurrah !!!
I still can't believe it, but today the DVD-RW-Drive arrived.
Because of my recent expierences with Vaio-Link I had not extracted yet the spare DVD-ROM from my Vaio, so the poor guy from DHL delivering the drive had to wait for me.
The new drive is a Pioneer DVR-106 DVA. And it works, I've already burned two CDs.
So, this case is almost closed. One question still remains for me: Who pays the bill for all the phone calls? Well, I will try to get a reaction from Sony Style Auctions. Maybe in vain, but I'll give it a try.
In the meantime I want to thank you all for your comments and your support. And for enduring my nagging in this thread. :smileytalk_to_the_hand:
Special thanks go to Kee-Lo for his constant interest in this case.
Good luck to you all
Horst
No problem, glad it's all sorted.
I complained to Tesco Mobile about the number of calls I had to make and they finally gave me credit.