First, set the scene and then define the problem.

[lyapple]

New AR31S. Vista and AOL hate each other. Managed to get an internet connection for a day or two before they again decided on mutual aversion. Way forward? Talk to AOL. But first decided to uninstall AOL and then re-install to see if that worked. Now it gets difficult.

• Machine refuses to read it or any cd/dvd regardless of the fact it worked not long ago
• Cannot therefore try to install AOL
• As a consequence of no internet link cannot seek help from downloads. (Don’t get me started on not understanding routers, the other problems are probably stand alone)
• Sound has gone regardless again of the fact it worked not long ago
• Restore to earlier time doesn’t resolve
• Control panel check says no problem with cd/dvd or sound
• Did Vaio hardware diagnostic (found it by accident!) and was told errors detected that seemed to be usb. No detail or remedy seemed to be offered, no help there.

Although I have not – now could not – made/make back up recovery discs going attempt recovery. Or other (easy to follow please) suggestions.????

Apropos nothing probably, the machine has been virtually heat free all day.

[Blencogo]

I did hear that some of the supplied phone adapters are faulty. If you don't get a dialling tone try connecting without the supplied adapter.

[Hottee]

I did hear that some of the supplied phone adapters are faulty.  If you don't get a dialling tone try connecting without the supplied adapter.

 

Thanks for all your help and suggestions. I felt there was a fault with the adaptor so tried another one I already had laying around. Still no good though and it seemed that every time I used the phone I got disconnected from the internet. It was like dial-up all over again with that horrible whiring sound. I may try the phone in another socket tomorrow and just have the Lexmark connected to the main socket. Also, Im assuming that I still need to use a filter. The set up I have at the moment is that the router is connected to a BT socket at the top of the house, the Lexmark and main DECT phone is the middle of the house and there is a spare socket on the ground floor.

Many thanks again.

PS Pandora - I appear to have kidnapped your thread - sorreee [:">]

[lyapple]

PS Pandora - I appear to have kidnapped your thread - sorreee [:">]

No problem. I'm the main forum culprit in hijacking myself. :smileygrin: