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blizzard1981

Hi guys, I purchased a FS195XP about 3 weeks ago, yes I had the buzzing screen problem too:smileysad: So, after about 2 weeks of trying to get used to that buzzing noise, I decided to call Sony and ask them about this widespread problem. I spoke to a polite guy about the problem and was asked to update the bios and graphics driver, which I had already done a few days before. So, he went away for a few secs, came back & said they would pick it up the next day, and the next morning DHL picked it up, great I thought, I did not need to hassle them or nothing! Wonderful:smileycool:

Anyway, today (5 days after they picked it up) I recieved it back, much to the amazement of the DHL man, who said they must be getting better at this:smileylaugh: Great!!! I was told 10-15 days, so I was obviously very pleased to get it back so soon! Anyway, I unpacked it & checked there were no marks etc etc... All looked as it should. According to the paper work in the box & on their site, they have replaced the LCD. There was a slight mark on the bezel when I bought it, that was now gone, and also 2 dead pixels which were gone aswell. Excellent!!! I now have a screen with no dead pixels:smileycool: Everything was going so well then... you guessed it... I try turning down the brightness from full & the F**king buzzing is still there... BO**OCKS!!! I don't believe it!!!:smileycry: Exactly the same buzzing problem!

So, although I now have no dead pixels, I still have that buzzing noise!:smileysad: It seems Sony have no idea how to fix this problem or what's causing it either! I give up trying to solve this buzzing problem, I will try to get used to it & if I can't I will just sell the thing! I really can't be bothered calling Sony again and messing around anymore, I doubt it will get me anywhere either. I am really disappointed with Sony's notebooks. Two years ago I had to get a refund on a GRT815M because the thing kept freezing, a while after that I thought I would try a Sony again and bought a K series, again sent it back because it felt like it was going to fall apart. Did I learn my lesson? NO! A few weeks back I bought a S3HP, yep you guessed it, it went back and I got a refund. The fan noise on this thing is as loud as my desktop, and this is LOUD! Not to mention it getting too hot to have on my lap, I thought that's what they are for? Hence the word "laptop", silly me:smileyconfused: And then 3 weeks back I fell for the good looks of Sony's FS series, and you already know the story with this one!

Is it just me, or are Sony no good at making notebooks? Or maybe I am just not meant to have one? It's weird, I have many sony products that are great, no problem. Yet, I be damned if I can find a Sony notebook that works or does not have problems! I thought Sony were a quality brand, that does not seem to apply to there notebooks as far as I can see though. I know other brands have problems aswell but, I just can't believe my luck with Sony notebooks, I can't seem to win!

Anyway, I am seriously thinking of sticking with desktops in the future, I have some crap brand desktop that works flawlessly, no problems at all after over 3 years of use. I guess the saying "you get what you paid for" don't always apply!

Cheers!

blizzard1981



So, although I now have no dead pixels, I still have that buzzing noise!:smileysad: It seems Sony have no idea how to fix this problem or what's causing it either!!


Sony US seem to have sussed it! See "murphyja" reply.

http://www.notebookreview.com/forums/topic.asp?TOPIC_ID=14192

Maybe there is hope 


G

Thanks Gish_X, I called Sony yesterday and they told me to do a complete recovery, and to call back if the problem is still there, which it was of course! It's pretty obvious that it's a hardware problem, and they are just wasting my time. Now, I can't even use the thing because all my stuff is not on there, and I aint wasting my time reinstalling everything until I know what is happening. I called them back straight after, and was told they would pass my case over to the engineers & they would contact me, pigs will fly! I am gonna give them a call & demand they fix it, if they give me more crap, then I am flogging it. I doubt I'll be buying anything else from Sony again. I don't need the hassle.

seb21__

Thanks Gish_X, I called Sony yesterday and they told me to do a complete recovery, and to call back if the problem is still there,

ROFLMFAO

What is that for a answer. What has the system to with the buzzing screen noise.:smileylaugh:

seb21__

There is a part in your laptop which reduce the brightness (I think you can compare this with a electrical dimmer, or similar)

This thing produce the noise. Or it comes from the backlights itself.

Because maybe The X-Black II technology is the problem. With their double lamps technology.

Gish_X

blizzard1981

Ok, I have just called Sony, you aint going to believe it!!! I was told that they have been informed that there will be a Bios fix for this in 2 weeks. So, I said that it's the invertor or the lamps that's causing the problem, not software!!!:smileycry: Someone in the US had the invertor replaced that solved the problem, but he said they've been told there's no need for these notebooks to be picked up and there will be a fix for the problem. He also said if this don't solve the problem, they will pick it up. Why do I get the feeling that this is just more excuses! Bios fix my arse.

I give up!!!:smileycry:

seb21__

He also said if this don't solve the problem, they will pick it up. Why do I get the feeling that this is just more excuses!

Ooooughh, that wouldn't solve the problem. The would only fill the moneybag of Sony. Because, I think you must pay for this.

Gish_X

kee-lo_

Sorry Eugene, you're right....

Yeeeeeeeeeeeeeeeees I was right, bad inverter *high five*

I WANT A F****KING JOB NOW SONY!

blizzard1981

Well, I aint paying Sony for nothing, infact Sony should pay me for running up my phone bill and wasting my time. They got me running around in circles!

Gish_X, I know how you feel. I am very close to just selling the thing & cutting my losses. I can't believe they don't know what's causing this problem, the amount of people that have called them about it, what have they been doing for the last month. Now they expect me to sit around waiting some more.

By the time Sony wake up I will probably have gotten rid of mine. :smileyrolling_eyes: