graphics driver problem... Sony unable to help!

[GAREWA]

Windows 7 forced an update on me and now my graphics driver is missing.

I have a VAIO VGN-SZ61WN, model number PCG-6S3M, but Sony are unable to even identify this on the website.  It's not the -C model.

I managed to find a similar model (VGN-SZ61WN/C) and found that the graphics card was an NVIDIA GeForce 8400 GS.  So, heading to the NVIDIA website there's a note that says Sony require me to download this driver from their website...

When I finally found the driver somewhere else, it's not the same graphics card.

Does anyone out there know what my graphics card is?  I've tried to contact Sony support but there isn't an actual e-mail address, the page just links back to itself:

http://www.sony.co.uk/support/en/contacts

So, I'm unable to find the graphics card to find the driver and I'm getting so fed up with not bein able to adjust the brightness and crap video and all the other things that I feel like givin up on life.

Hopefully someone can help, considering Sony are making it so difficult for me, for whatever reason.

[Blencogo]

Hi GAREWA and welcome.

As your model has Hybrid Switchable Graphics and uses nVidia 8400M GS for 'Speed' and the Intel integrated graphics for 'Stamina' you need to use a Sony modified driver to enable graphics switching. Drivers from the nVidia website will not install.

Unfortunately, Sony do not appear to support Windows 7 on your model so you may have to try to reinstall the original Vista graphics drivers and see if they work.  You will find them in the Preinstalled Drivers section here: -

http://www.sony.co.uk/support/en/product/VGN-SZ61WN_C/updates

As your Vaio is now out of warranty, free product support by email and chat is a thing of the past and you will need to use the 'Out-of-Warranty' premium rate phoneline for support from Sony.  The phone number is 0905 0310006 Mon/Fri office hours only.

By the way, I think the /C just refers to the Carbon Fibre chassis so you are looking at the correct model.

[GAREWA]

Thanks so much - I'm going to give that a try.

I did have it set up to dual boot, but Vista seems to just go into Windows 7 anyway from what I can tell

Thanks so muc for the help - I really appreciate this and am quite surprised how helpful people can be when the site doesn't really work.

If this doesn't work I think I'll just restore Vista on it fresh over.

Thanks again!!