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Hard drive needed replacing - how to redownload gate etc.

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futureguy
Visitor

Hard drive needed replacing - how to redownload gate etc.


Hi all,
My 10-month old Sony Vaio took a very bad tumble and I had to send it away for repair (insured thankfully!). I got it back today and the hard drive had to be replaced.

Although Windows 7 is on the replaced hard drive, all Sony Vaio softwafe is missing.

Anyone know how I can legally get all this software?
1 ACCEPTED SOLUTION

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Thalamus.
Champion

Hi futureguy,

I'm guessing that didn't create a set of recovery disc's..

Unfortunately the applications that came pre-installed on your Vaio are not available to download..

You can however, if you wish, purchase a set of recovery discs from Vaio support which should allow you to restore the original Vaio supplied OS and applications..

You can find the contact details for vaio support by either clicking  Support at the top of this page or by using the following link:Vaio support

Under Log-in option 1: Enter your vaio models serial number, which you should find on the bottom of your Vaio.

Then next Select Model..

Then click Log-In

Once logged select Get In Touch.

Then Click on the Out of Warranty tab, then Phone support.

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3 REPLIES 3
profile.country.GB.title
Thalamus.
Champion

Hi futureguy,

I'm guessing that didn't create a set of recovery disc's..

Unfortunately the applications that came pre-installed on your Vaio are not available to download..

You can however, if you wish, purchase a set of recovery discs from Vaio support which should allow you to restore the original Vaio supplied OS and applications..

You can find the contact details for vaio support by either clicking  Support at the top of this page or by using the following link:Vaio support

Under Log-in option 1: Enter your vaio models serial number, which you should find on the bottom of your Vaio.

Then next Select Model..

Then click Log-In

Once logged select Get In Touch.

Then Click on the Out of Warranty tab, then Phone support.

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futureguy
Visitor

thank you very much  thalamus...e-mail sent! By the way, have you any idea how much this disc might cost?

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Thalamus.
Champion

By the way, have you any idea how much this disc might cost?

As far as I am aware the price is approximately 35€ (£30), however the price can vary depending on Vaio model..