headset not working ??

[biancavaio]

hi just today my mom tried to phone her sister in fiji ...but my desktop mic decided not work but the last time i used skype was on sunday and it worked perfectly then ..now im real worried theres something wrong with my laptop ...but i tried sound recorder and skype call testing but it does'nt work ...and since im at home resting my mom went to comet where i bought it from and exchanged the desktop mic for a head set one and that is not working either i think there myt be be something wrong with the settings ot something please help

thanks

bianca

xxx

[jumpsuit]

Hi Bianca

It sounds like something could have changed your settings in either Skype options or Sounds and Audio devices in Control Panel.

If you go into Skype - options - sound devices, what does it say for 'Audio out?' For example I have the option of 'Windows Default' 'Soundmax Digital Audio' or 'USB Audio Device.'
I have to select 'Soundmax.'

Also check in 'Sounds and Audio devices' in Control Panel what is listed for 'sound recording' and 'voice recording'

[biancavaio]

hi jumpsuit ...i went on all the things you said but nothing seems to work ....is there any other solution i could try



thanks


bianca

xx

[Thalamus.]

Hi bianca,

Have you tried a system restore (not Recovery) to a point when your headset was working..?

Syatem restore can be found in Start > All Programs > Accessories > System tools..:smileywink:

[biancavaio]

hi guys ...well tried everything that u've told me but nothin seems to work .....i hope im not being a nusience but has any1 got any other suggestions ...because i really need my head set to work asap .....its strange becuase it working b4 now it has just stopped

love bianca

xxx:smileysad:

[biancavaio]

woops forgot to say ...system restore just never ever bothers to work ...because i tried several dates to do the restore but it all says no ...i did a virus scan too to see if theres bugs hidden somewhere but nope , my laptop is super-clean


b

xxx

[rich912]

Hi bianca,

Have you checked that the microphone is working with other applications such as Sound Recorder? If it does and you have tried all the various alternative settings under Tools > Options > Sound Devices and you also have ‘Let Skype adjust my sound device settings’ checked and a system restore makes no difference then I suggest you uninstall and the re-install Skype.

If other applications also fail to recognise the microphone then run the Sound Hardware Test Wizard – Control Panel > Sounds and Audio Devices > Voice Tab > Test Hardware

[biancavaio]

Hi Rich912 ...thanks alot for your help my problem is now fixed i did that test hardware thing and now it finally works ..its weird what happened to the mic before but thankfully my mic is in fully working order

once again thanks
love bianca

xxxxx:smileywink: :smileygrin:

[kee-lo_]

Bianca

Might be something really simple like going to the taskbar and clicking on the speaker icon. There go to the menu and select recording options. Make sure the MIC isn't muted

[biancavaio]

hi , just liked to say ...thanks for everyones suggestions in the end after Rich912's suggestion it started working again


thanks


b


xx