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HELP PLEASE!!!

abre
Visitor

HELP PLEASE!!!

My PCG-FR415S notebook won't play audio cd but can play DVD. Also, it wouldn't run the recovery and documentation disc when I tried to boot the network. I tried following the offered solution in Club Vaio support but when I went to control panel and looked for the multimedia icon, it's missing. I have looked in device manager to show hidden devices (if it's considered to be one) but no multimedia whatsoever. Could this be the problem? Where can I find it? If I need to install it, how can I make my cd drive run the program as it won't read any CD except DVD. Any help extended would be greatly appreciated.

3 REPLIES 3
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kee-lo_
Member

Try to clean the CD lens with a disk cleaner.

abre
Visitor

Try to clean the CD lens with a disk cleaner.


Hi Kee-lo! I've tried doing this already but still stuck with the same problem. I even looked for "enable digital CD audio for this CD-ROM device" but since the icon CD-ROM cannot be found in the My computer, I don't know what else to do.

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Thalamus.
Champion

Hi abre,

welcome to Club vaio.. :slight_smile:

Does Blencogo's post here offer any solutions..?