Help!!

[aleoangel]

I am a new owner of a Sony Laptop... did the file transfer from my old pc to the new BEFORE i did a back up/revovery disk ....

The laptop is now stuck at Logon asking for a password which i never used on the original pc...... so dont know it!!

what can I do?????

[Resonate]

Hi Aleoangel
Welcome to ClubVAIO

Is this for the Windows Logon screen
I have had this problem before, you can possibly start up in Safe mode & enter the System Admin account & then navigate your way to the User accounts. You then possibly have two options you could delete your account making sure you don't delete the data with it however since i don't know your exact OS you maybe able to reset your password for the account

[aleoangel]

thanks for this...

but how do i start up in safe mode???

as you can see...am a bit of a novice!!!


and yes the logon is for windows
(vista)

[Resonate]

thanks for this...

but how do i start up in safe mode???

As your Computer comes to Boot tap F8 (possibly F9) thats after the noise you hear then you will be brought to a menu it will list several options you need to boot in safe mode with command prompt

[aleoangel]

right....bit of an update


having torn my hair out for 4 hours, i tried the safe mode...
not much luck until my husband suggested trying my only known password, but this time typing it in "keyboard on screen" mode... this worked and i opened my new vista desktop to find all my old windows settings....

so have opened a new account and starting again....am just pleased to be back in business and will be doing my rcovery disks toute suite.

thanks for interst and help, was distraught because up til then had been nothing but delighted...

[Resonate]

Glad to here you got there :smileygrin:

When it comes to main system passwords i have one that i only know & use it for everything system based then come situations such as this there is only one option, every other password i have my trusty ROBOFORM to automatically remember & submit it :smileygrin:

[kee-lo_]

You should have just changed your password to something you remeber.

[Resonate]

You should have just changed your password to something you remeber.

D.O.N.O.T.F.O.R.G.E.T.M.E is a great password dont'cha think :smileygrin:

[aleoangel]

LOL @Kee


couldnt get into anything to change anything!!...just the front screen log on

AND it was the correct password...it just didnt type in from the keyboard..just the on screen keyboard...

[Resonate]

LOL @Kee


couldnt get into anything to change anything!!...just the front screen log on

AND it was the correct password...it just didnt type in from the keyboard..just the on screen keyboard...

That is actually a hidden security feature, You must have entered it by the keyboard in the first place. Its like having an added precaution when adding your password it really annoys me clicking each button on the on screen keypad