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my bluetooth is working and finds my phone but wont install the driver to allow me to do anything with the phone, when i trouble shoot it all that happens is it says compatibility issue with windows 7 and bluetooth

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southam1
Visitor

my bluetooth is working and finds my phone but wont install the driver to allow me to do anything with the phone, when i trouble shoot it all that happens is it says compatibility issue with windows 7 and bluetooth

hi there

i am having problems with my vaios blue tooth,

i tried connecting my new phone to it via bluetooth, the vaio finds my phone but says it needs trouble shooting

i do this but it says it cant find drivers then offers a solution that says windows 7 os not compatible with bluetooth. my old phone used to work fine however this now doesnt work either?

can anyone help?

tim

1 REPLY 1
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rich912
Contributor

Hi southam1,

I don't have a solution for you but if you provide more detail, i.e. your model and whether you are using the original OS, then someone may have some suggestions.

Rich

Message was edited by: rich912

Message was edited by: rich912

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