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problems with accessing web site

newbie
Visitor

problems with accessing web site

I haven't been on this website for a long time, but have found that Icannot access this site from my Vaio PCG-K315z laptop at home since the new upgrade. Can someone please help. I am using Zone Alarm suite, could this be the problem? The page does not load properly, therefore making it impossible for me to read anything.

Please accept my apologies if I have posted this in the wrong place.

Thanks
Rachael

7 REPLIES 7
profile.country.en_GB.title
kee-lo_
Member

Hi Rachael,

You could try temporarily disabling it and reloading the page.

profile.country.GB.title
Blencogo
Expert

Hi Rachael,

When the upgrade was carried out, the server changed. You may have to change the path of your 'Allowed Sites' in Internet Explorer.

Server was - http://www.club-vaio.sony-europe.com
Server Now - http://club.vaio.sony.co.uk

:wink:

newbie
Visitor

Thanks kee-Lo, will try this when I get home tonight

Rachael

newbie
Visitor

Hi Blencogo

Not sure what you mean by changing the path of my "Allow Sites" in internet Explorer, but will have a look when I get home. Thanks for your help.

Rachael

profile.country.en_GB.title
kee-lo_
Member

Go to Tools > Internet Options > Security > Trusted Sites icon > Sites button and see what you have there.

newbie
Visitor

Hi Kee-Lo

I tried temporarily disabling Zone Alarm and the forum page loaded up properly. Then I re-enable Sone Alarm and everyting is ok now.

Thank you very much for your help.

Rachael

profile.country.en_GB.title
kee-lo_
Member

No problem Rachael, glad I could help :smileygrin:

Welcome to Club VAIO!