- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
re
it says that ''the windows can't start this device because some information have destroyed (in the register.they are incomplete or they have destroyed.(code 19)
i tryed to do ''check for solution'' but it didn't work!i though that i should download the drivers and i did it but the problem is i don' t know how to use them!
so!please help me
p.s forgive my mistakes i am from Greece,so am not an expert
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi bidritsa,
Have you installed or un-installed and programs, particularly cd/dvd burning programs..?
There is a fix for XP provided by Microsoft , see below, it's also been used to fix the same problem on Vista..
It would be wise to back up your registry first, here is a GUIDE
Manual steps to delete the UpperFilters and LowerFilters registry values that can cause CD access problems
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To manually delete the UpperFilters and LowerFilters registry values, follow these steps:
1.Start Registry Editor (Regedt32.exe).
2.Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3.On the Edit menu, click Delete, and then click OK.
4.Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5.On the Edit menu, click Delete, and then click OK.
6.Quit Registry Editor.
NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
7.Restart your computer.
or
alternatively save the CD Gone registry fix (attached below) to your hard drive and then double click to run..