regarding recovery disc purchase

[@1242267200012220]

Hi all,

i have PCG-Z1RMP sony vaio model laptop. i got this laptop in Germany. but currently i am not staying in germany. i am in India.

i want to purchase the recovery disc for my laptop. My recovery disc which was shipped with the laptop is not getting detected by my optical drive, but my optical drive detects all other dvd's and cd's.

can i make payment online, and get my recovery disc for my model of vaio laptop shipped to my place in India ?

please advice.

thank you

[@1242267200012220]

I hope so too niranjan_sundaresan..  

If you don't get a reply to your e-support post please let me know.. 

hi thalamus,

i posted on e-support on 17th august and till now ive not got any replies for my notes... if you can help me, as to how i can get recovery disc thru e-support that wud be realy great help for me !

thank you

[@1242267200012220]

hi thalamus,

i have not yet got any reply from e-Support team and my case is still OPEN with them. any suggestions how can i proceed further ?

please advice.

[@1242267200012220]

hi thalamus,

is there any way you can help me in getting an answer from e-Support team ?

thank you

[Thalamus.]

hi thalamus,

is there any way you can help me in getting an answer from e-Support team ?

thank you

Hi niranjan_sundaresan,

I have been informed that Sony have replied to you and are awaiting feedback from you..?

Can you confirm when you have done this please..

[Thalamus.]

Hi niranjan_sundaresan,

have supplied the feedback required by Sony and been able to obtain your recovery disc set.?

[Thalamus.]

Hi niranjan_sundaresan,

have you been able to obtain the recovery disc's from Sony yet.?