Right click freezes in Explorer on new Windows 8 Vaio

[empompom]

Pretty annoying this one... Just had a new Vaio delivered the other day with Win8 installed. Thing is it has a habit of freezing quite a bit, sometimes on the apps menu, or while I'm in the 'store', but especially when I'm right-clicking on a file within Explorer. It does eventually unfreeze, but after 5 minutes. Not exactly what I'd expect from a new computer/OS.

Anyone have any ideas if this is a common issue that can be fixed or whether there's a problem with the installation?

Message was edited by: empompom

[Blencogo]

Hi empompom and welcome.

Freezing  when using right-click is most often caused by third party programs that add commands to the right-click context menu.

No point me asking what you have installed recently as I'm sure the answer will be 'everything'.

What is showing in your Context Menu?  Quite a few programs like WinRAR, anti-virus, Acrobat etc. add extra commands to the context menu.  Possibly some non-Microsoft program you are using is not fully compatible with Windows 8.

The only fix I know involves trial and error procedures.  There is a program called ShellExView.  No idea if it runs on Windows 8 - it is OK for XP, Vista & Win7

http://www.nirsoft.net/utils/shexview.html

This will scan the Registry for shell extensions which you can sort by 'Type'.  Scroll to "Context Menu Handlers" and disable all the non-Microsoft context menu handlers one by one until you find the culprit.

Sorry it's not straightforward but hopefully you will find something listed in the menu when you right-click that will give you a clue.

McAfee? - I hate to kick a dog when it's down.

[empompom]

Great. Thanks for this! It's seemed to have cleared up on its own, but I'll know where to look in future. Thanks.

[Blencogo]

That's good news!

I suspect something like McAfee has an incompatibility but quickly fixed it with an update!