Screen going black

[anil.ind]

Hi , I bought a new vaio model VPCEB1EOE. Its a week old..whn i put it in sleep or hibernate mode and want to turn it on it wouldn't turn on and the screen stays black. the power button is on and green, indicating its on. i had to switch it off and turn on for it to get started again. has anyone got this sort of problem?

[emma2409]

Hi,

I have had the same problem with my VPCS11X9E since many months, problem occured actually from the first week of use. Support told me to do a total system recovery, but i havent done that yet because I dont have time to install all the new programs. Terribly annoying!

[embla15]

I have the same problemwith VPCF11M1E, very annoying!Total system recovery was made but did not help.Very bad thatSony is not competent to offer aproper solution.

[embla15]

Yes, having the same problem but no solution :smileysad:.

[embla15]

Found any solution?

[libirch49]

Yep, I am also having the same problem. I have been fighting my brand new VAIO for a month. It seems that the customer service is non existant & their answer is ALWAYS, do a system restore! I have done restore 3 times now & it made the problems 100 x worse. Last night the lap top was supposed to be "repairing" & since then all I've got is a black screen - with power. Customer  Service just won't respond & they haven't got a clue!!