Strange behavior of the trackpad

[olivier.pantz]

Hello all,

I have a VAIO VGN-SZ4MN/B.

My trackpad has from time to time a very strange behavor. If so, it starts at the begining of the seesion and last til its end. In such cases, everything is "up side down":

When I drag my finger from the left to the right, the "arrow" (do not know the name in english - I'm french -
but I hope you understand what I mean by "arrow") goes to the left !!!
Similary, when I try to do upward, it goes downward !!!

Well, with time and pratice, I get used to it and I almost manage the mouse at if it was normal... but
it is far of being natural and quite annoying at the end.

Does anyone have had a same problem ? and figure out how to solve it ?
Any help will is very welcomed !!!
In advance: Thanks !!!

[Thalamus.]

Thanks for the update Olivier..

[olivier.pantz]

Hello Thalamus,

After having removed/reinstalled mouse and keyboard drivers, the touchpad worked fine for one month.
Unfortunately, the reversed behavior of the touchpad is back again !
The esupport advises me to uninstall everything and to restore all the system...
I'm not very fond of this solution (but will it really solves the problem ?)...

I just wanted to let you know.

Olivier.

[Thalamus.]

The esupport advises me to uninstall everything and to restore all the system...
I'm not very fond of this solution (but will it really solves the problem ?)...

Hi Olivier,

have you informed E-support that you have done this in the past, as from what I have reada full recovery of your Vaio does not resolve this issue..

I would be more inclined to ask them e-support to arrange to pickup and repair your Vaio as you have had this problem on and off for some time now...

Edit: can you let me have your e-support case number please.?

[olivier.pantz]

Hello Thalamus,


The ID of my esupport case is 3137738.
But it is written in french. I do not know if you understand french
or not...

Anyway, on the users forum I've mentioned before (which I have just visited), that is

http://forums.cnet.com/5208-7587_102-0.html?forumID=69&threadID=252612&messageID=2516190

it seems that a solution emerged, what they are calling the "tape solution".
Maybe will I try.

Olivier.

[Thalamus.]

Hi Olivier,

thanks for the case number, I can't view your case but I can refer Sony to your case when escalating your problem on to Sony..

it seems that a solution emerged, what they are calling the "tape solution".
Maybe will I try.

Thanks for the info, if your Vaio is still within warranty I would wait as doing the modification will invalidate your warranty..

[Thalamus.]

Hi Olivier,

hopefully Sony will be in contact soon (possibly via E-support) to arrange a repair..

would you please keep us updated on your case.?