System Recovery

[CarlMichaelJwtt]

Can any one explain why when I try todo A System Recovery it does not work I get a error message has failed because of an unknown error and asks me to try again

[Thalamus.]

Hi Carl,

are you using Office 2003.?

[CarlMichaelJwtt]

Hi Thalamus, Yes i am using Office 2003

[Thalamus.]

then the solution in the link below should help with your Office assistant problem.

How to get the Office Assistant (Office 2003) to work in Windows Vista

Follow the solution steps 1 - 6, if still no joy have a look at Trond Ruud comments further down the page as the solution did not work at first for him either..

[CarlMichaelJwtt]

Hi Thalamus,
have tried the link but I can not follow the insructions of copyig accross I am not technically bright what I could with some laymans guide which I could follow.
May I thank you again for your patience and help now in the past. Carl