Share your experience!
I've a Vaio VGN-FZ38M, which I bought 4 years and three weeks ago. It's acquired a fault which I believe is the GPU failing, causing lines and random characters from startup (and blue screen). This appears to be a known issue with Nvidia GPUs and Sony have undertaken to fix the problem for notebooks that are within 4 years of the purchase date. Will Sony fix my laptop, given that it is less than a month out of 4 years, or am I pushing my luck there? I can't email Sony directly as I can't find the corrext address and am unable to phone. Perhaps someone can help me out with a customer support email address - looking for it online has sent me round in so many circles...
Hi someguy1 and welcome.
All you can do is ask!
Try customersupport.en@vaio-link.com
but, from experience, you will get a quicker response using the Out-of-Warranty phone line 0905 0310006.
Have your Vaio's Serial Number to hand.