Hi there, AR31s user having the same problems with my camera all the problems that have been posted but seemed to have turned a corner so here's what i done...camera wasn't working so uninstalled the camera utility from programs and features, when you do this it also gives the option to delete drivers of which i did. i then reinstalld the driver for camera utility from C:\Drivers\Camera\VGP-VCC4 - DPInst32. i then installed the camera utility from the preinstalled utilities i downloaded from the support site 'Utils Installer VAIO Camera Capture Utility' and that was that! version 2.1 installed. haven't installed 2.2 yet have to set system restore point and the rest but quite frankly i'm enjoying the fact that it's working! if it ain't broke then don't fix it! Now onto the blasted blue ray drive which either doesn't work or goes out of sync?! 
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