Vaio VPCF11M1E Keyboard problem

[chbesbr]

I bought this laptop just over 2 weeks ago and since the first day I've had intermittent problems with the keyboard in that my ability to type on it just stops.

I find the only way I can resume typing is to restart the device. I've investigated the keyboard software which indicates it's working properly, I've also made sure it's the latest version but it happens so randomly, for instance, I can be typing away merrily and it will cease; I can no longer type on it or I will have typed a little, then began using the mouse, only to resume using the keyboard and... nothing. Luckily my mouse is still active otherwise I wouldn't be able to begin a restart/shutdown process!

I've Googled the problem and checked that my ALT key isn't stuck. I've tried searching for a lock key sequence just in case I've been inadvertently locking it myself but I've had no joy there so I'm not even sure that's the problem.

Has anyone else had this problem? If so, what has been your solution?

Many thanks.

[fluffyanna]

I have exactly the same problem with the same model, running windows 7 and have also found no details on how to fix it. The keyboard worked perfectly for the first few weeks and now more and more often it just suddenly stops taking any input until I reboot the machine.

[chbesbr]

While I'm glad I'm not the only one, I'm disappointed there seems to be no solution.

It's a weird problem as it's so sporadic. I can have no problems for days then have to do several reboots because I can't even type my password to get onto the machine!

This laptop is under warranty so, does anyone know how I start the process of getting it repaired/replaced?

Not to husband: hurry up and get our external hard drive set up so I can back up my stuff!

[Thalamus.]

Hi,

have you tried re-installing the keyboard driver.?

[chbesbr]

Hi,

have you tried re-installing the keyboard driver.?

I contacted chat support and they advised me to uninstall the keyboard driver. I noticed it would automatically reinstall itself. Unfortunately, this process hasn't worked 😞