Windows Media Player won't start

[frasere]

Recently got a FE41E (Vista preinstalled) which I haven't been all that impressed with.

Windows Media Player seems to be refusing to start. If I click the shortcut nothing happens unless I right click and choose "Run as administrator" this also seems connected to the fact that when I double click on a wav or mp3 file nothing happens either 😞

Can anyone help?

[jumpsuit]

Which version do you have?

When you set it up on first run through did you create any file associations with it?

If not you'll probably have to right click a file and use open with...

[frasere]

It's version 11

I know what you mean about right click etc but the files are associated correctly and even when I do right click and then choose media player nothing happens.

[jumpsuit]

OK

sorry to say the usual thing bu have you tried reinstalling Media Player?

[frasere]

Can you help me out on how to do this? I downloaded it from the Microsoft site to try and install again but it says my installed version is newer so it can't install.

Thanks for your help

[jumpsuit]

no problem

go to add/remove programs

then click on windows medai 11 runtime

you'll have the option to roll back to a previous version. If there wasn't one it should give you the option to uninstall it.

Then after uninstallation then install the older version.

[frasere]

I don't have Windows Media in the list to uninstall. Is this because it's part of vista?

[jumpsuit]

Ah I'm sorry

I'm not running vista.

Perhaps google may aid you?
Or someone who has Vista can help?

[pippo561]

WMP11 is part of Vista, so no uninstall/install on its on.

I had the same problem with WMP11, was working when the vaio was out of the box,FE41S, I then installed the included Photoshop Elements5 and WMP11 stopped working.
I have now disabled Windows User Account Control, ie it run as a full administrator, and every thing works including WMP11 and PSE5.
My only problem is still the Motion Eye camera.

[guvey101]

I had the same problem, try right clicking run as administrator and it should work