Bluetooth headphone distortion

[NatWagstaff]

I have been using my Sony MDR-ZX330BT Bluetooth headphones for over 3 years now with zero faults, Crystal clear sound and a lot of enjoyed music. In the last week the sounds has suddenly been distorted. I’ve not changed anything I’ve done for the last 3 years and have checked what things might distort Bluetooth and can’t identity any issues there. I realise they’re old, but I’d love to investigate a potential fix if at all possible. I hate things going to the landfill. I’m handy with a screwdriver and willing to give anything a go, so if there’s a fix or solution to this I’d love to hear it. 

Thanks for your time everyone!

[EdwinaU]

Hi there, 

Welcome to the community.

We'll look into this and get back to you when we can. Meanwhile, maybe some of our members can help.

Best wishes,

Ed

[Vanilla_ · Accepted solution]

Hi NatWagstaff, 

Sometimes, a simple reset to the headset could resolve this: https://helpguide.sony.net/mdr/zx330bt/v1/en/contents/TP0000773510.html. Let us know if the makes any difference.

Cheers,

Vanilla_

[NatWagstaff]

That's amazing! Thank you Vanilla_ worked a treat! Headphones restored to their usual working order. Really appreciate that! 

[Vanilla_]

Hi there,

That's Amazing! Thanks for letting us know.

Enjoy your day!

Vanilla_