Digital Music Player NW-E394

[nyangalezi]

A very simple cry for help from an old (80yr) bird.  How do I delete a playlist that has already been installed on my Walkman?  Thank you, I would appreciate your help.

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

Please see more details in the Help Guide here.

Best wishes,

Sean  

[nyangalezi]

Unfortunately nothing seems to work.  A lot of the music are single songs, or individual pieces which I purchased via Amazon etc.  I have the music downloaded on my laptop, and can play all of the items in their specific playlists perfectly from there.  I have set up the playlists on my laptop as per instructions, and they download onto my NW-E394 in the song lists.  But, try as I might, I cannot get them downloaded in their relevant playlists.  And when I check the playlist button I get the following message : 'No playlists available.  Connect to compliant software/device and transfer playlists.'  

I have tried both the Sony Music Centre for PC and Windows Media Player without success.  Please can you advise what software I need to download onto my laptop to manage the above?

Many thanks