profile.country.GB.title
if you really understood you wouldn't be asking why... it's obvious 
And how can you be certain and drawing conclusions of something that you don't have, can't try and as a consequence don't know.
Audio perception varies from a man to an other and something you can't hear might irritate somebody else.
Anyway you can go on with it, doesn't change the fact you misguided a customer and I only jumped in to fix it.
Now as I said he can make a choice knowing the correct info, it's only up to him to get the ones he wants. But for sure he won't be disapointed getting something different from what he expects. That's what matters, do you get that?
profile.country.DE.title
Hello @Sonyvores,
I am sorry that it took me a while to type out this reply, though somehow I am glad it took me so long, since the first draft wouldn't have been compliant with the community guidelines.
The replies in this thread were not only an insult to me but to a large part of the active userbase of this community.
Let me explain:
@Sonyvores wrote:
Anyway you can go on with it, doesn't change the fact you misguided a customer
First off - the word "misguide" implies a (harmful) intent. It also means that one gives a statement while knowing he gives wrong advise.
In this community you can hardly accuse anyone of misguiding another user, even IF a statement turns out to be wrong.
That wrongful statement could have been given for various reasons, which - for example - could be misreading/misjuding something or simply having another experience with a certain product than other users (be it because of a defect or because of mishandling said product).
If you though accuse me of misguiding @Mayfly58 (even though he probably went with my advice and isn't following this thread anymore), let me show you, that you were the only one misguiding anyone here - despite actually OWNING the product in question.
@Sonyvores wrote:As you said it, you don't have the product so.... you don't know.
True, I don't own the product in question, the WF-1000X - just as most active members on this community don't own EVERY single product they give advise on. Your statement doesn't only sound rather pretentious, but also de-values the advise most people on this community give - this includes many other Super Users and me as well.
I am certain that you don't need to own every product you want to help people with - most questions can be answered by taking a quick look at the manual, having a similar product (doesn't even have to be the predecessor or successor), simply watching a YouTube video or just looking at images of a product, just like I did before giving my initial statement to the question @Mayfly58 asked.
I am going to explain why I gave my satement and why I still think it was correct:
Since you claimed my opinion isn't worth anything since I don't own the product I actually lent the product from a good friend just to prove my statement was right and that I didn't misguide anyone here (at least not on purpose - again, misguiding implies you do it on purpose).
When @Mayfly58 asked his initial question, I thought back to when I first saw the WF-1000X headphones and I recalled that their "peg" to put the eartips on didn't look special - at least compared to my 15€ headphones I use since I am 16 years old.
I am also aware that there are other "peg"-types which make it impossible to use the "default" design of eartips - for example on my Ear-Duo headphones.
So just to be sure I even asked @Mayfly58 to post a picture since I couldn't find one online and didn't have the product on hand (since as you already figured out I don't own the product).
The peg looked identical to the ones on my cheap set of headphones so I knew the tips of any random set would fit - which would save @Mayfly58 some money instead of purchasing the overpriced (imo) spare-part eartips.
Here is an illustration of what I concluded by having seen the headphones in the past + owning a pair of headphones with the "default" eartip:
@Sonyvores schrieb:
WF-1000X have special eartips that [...] goes in deeper.
That is not the case and that is where I accuse you of misleading someone, since you actually claimed to know exactly where the difference is and that you know for a fact that the included eartips are longer.
That argument was easily disproved again by taking a look at the included set of eartips which showed the "foam" eartip as well, which clearly was just as big as the "default" shaped eartips of my 15€ headphones.
You again discredited that argument:
@Sonyvores wrote:
Regular are not long enough and you might end losing them or won't be able to keep them in place.
As I already explained - the eartip is only one point of safety - the "hook" which I showed in my previous comment does part of the job as well - also I was unable to fit any size as deep into my ears as I could with the plastic ear - when going down a size (diameter wise) they were a loose fit, so I don't see where the longer sleeve adds to the friction in the auditory canal.
@Sonyvores wrote:
Well go check and learn
Well you go check and learn...
The "green" colored part of the sleeve (at least for the size "green" which is the medium size) is THE SAME EXACT LENGTH on all "green" type eartips from Sony - and this green part is the only part of the eartip which affects the depth aside from the length of the "peg" on the earphone itself.:
Also the diameter is the same, so the next argument of yours is disproven:
@Sonyvores wrote:
And LOL if you think eartips design is not important XD
At least not in the way you claim it is. 
@Sonyvores schrieb:
if it was the case, why designing special ones for this headset
That is a great question and you claim to have the answer for that, even though you struggle to elaborate. It is not obvious to me and I am very interested to hear your argument on this one.
@Sonyvores schrieb:
WF-1000X special longer eartips also have a 2nd other function that you obviously don't know either...
If you claim that it affects noise cancellation, then you are wrong again - why do I make that bold claim?
Because I OWN the WI-1000X, the second in-ear variant of Sonys second generation of NC-headphones, which released at the same time as the WF-1000X AND feature no special eartip design at all.
Despite all that they deliver perfect noise cancellation properties which I have tested for as long as I OWN these headphones (oh boy does it feel good to actually know what I am talking about since I OWN the product I am talking about <- I hope you see the sarcasm in that sentence).
As a matter of fact you have been looking at the eartips of these headphones the whole time in the other images as proven here:
@Sonyvores schrieb:
Anyway it only depends of what you're looking for @Mayfly58 but now you have all the correct info
If you want WF-1000X eartips => no choice you have to order the dedicated ones
Now @Mayfly58 has all the correct information actually.
@Sonyvores schrieb:
If you decide to go @IamNic way, which you can but then you know now that it won't be the same as original but compatible ones which implies that it can affect stabilisation & sound/NC performances.
That is not true at all and I don't see why you would advise another member of this community to spend more money on an overpriced spare part, even though said community member wouldn't get any benefit out of it?
- Nic
profile.country.GB.title
@Mayfly58 wrote:Can anyone recommend where I can buy spare ear tips for the Sony WF 1000x
I've tried many channels and the sony supplier charges silly money for delivery with UPS
@IamNic wrote:Hello @Mayfly58,
just as I thought - simply buy any sub 20 pound Sony in-ears and you will get a full set of eartips.
- Nic
Should I explain more? LOL
If you're not sure (especially when you don't have the product) just use conditional like everybody else in here, it's just basic rule.
profile.country.DE.title
Hey @Sonyvores
@Sonyvores wrote:
Should I explain more? LOL
Yes, please.
You still struggle to elaborate on why the longer outer sleeve of the silicone eartip of the WF-1000X should make any difference. As I already mentioned in my comment (which you either didn't read or don't care to respond to) they neither go in deeper nor do I agree that they create more friction (or that said friction is as important for the ear-pieces to stay inside the ear as you claim it is).
Also the sleeve can't really affect NC-quality or function (which I assume you meant by "have a second function"), since Sony released the WI-1000X with "normal" eartips - these ones I own and tested. I could be wrong with that assumption, but since you didn't explain what said function is, that is my current understanding.
The thing is - I could be wrong and you could come up with one killer argument (and I really hope you finally do), yet accusing me of "misleading" (as I said "misleading" implies a harmful intent) another forum member was not ok - especially the way you structured your argument around me not owning the product.
I think there is nothing more satisfying for you to prove me wrong and I enjoy to admit I was wrong all along after a heated argument (you can ask @darkframe with who I have a heated discussion from time to time, just as we have now).
I as many other users only own a fraction of Sonys products - one reason is that I am no millionaire and simply can't afford every nice product (and believe me, I would buy A LOT more if I could) - another reason is that you don't need every single product, since most products out of a category are very similar and the firmware (for e.g. cameras) is always based on the previous model/s.
My initial answer was based around the fact that I had seen/tested the WF-1000X before (again, yes I don't own them) but that I own and used the WI-1000X and have noticed that the eartips of them and any cheap Sony in-ear set are the same size and shape.
I even asked @Mayfly58 for the image of the "peg" just to be sure it is neither longer nor differently shaped (as I also confirmed with the lent set of WF-1000X and my old cheap set of headphones - and as I just noticed I could have included the WI-1000X ear-piece as well <- if you request that I will do that also but that won't change the fact that their "peg" where the eartip mounts on is still the same shape/length).
Most community members base their answers/tips/guidance off of experiences with other similar products or by doing research on the internet as I explained before, so I actually saw your statement as an insult to me and other active users on this community, as I explained in my previous comment as well.
@Sonyvores wrote:
Yes, the eartips are different (unless you look at the "foam" tip included with the WF-1000X) - we had this of the table a week ago, I never argued with that - I though also explained what is the same (peg-length/depth the eartip reaches into the auditory canal/diameter) and I explained how other in-ear NC headphones from Sony use the "shorter" sleeved tip.
Therefore I claim that the "normal" sized tips would work as well and you claim they don't and that it is "obvious" why - as I said, it is not obvious to me and I am still awaiting a response in that matter.
- Nic
profile.country.DE.title
Hello @Sonyvores,
@Sonyvores wrote:
The issue here is that you said "will work" and not "would work"
of yourse I said that, since it will work from my understanding and I still don't see any reason why it won't.
As I have proven the original eartips don't go in deeper as you claimed here
@Sonyvores schrieb:
WF-1000X have special eartips that [...] goe[s] in deeper.
other Sony in-ear-NC-headphones use the "normal" eartips as well, so the audio performance can't be affected that much (if it even is affected at all) and the WF-1000X even ship with "normally shaped" eartips - even if it is the foam version.
Also you still haven't explained what the
@Sonyvores wrote:
2nd other function
is.
As I said - if you deliver a valid argument, I am willing to admit I was wrong all along. If there is no second function, then it hurts your credibility and yours only, since you "bluffed" just to try to make me look bad. If that is the case I wonder why you did that and what I ever did to you to justify such behavior from your side.
@Sonyvores schrieb:Case 1 ok he said it's the same , as a so called "expert" I can blindly follow his advice.
If someone thinks that an experts opinion/advice is worth more or less then the opinion/advice of other users, said community member has not read the "about" section of the forum:
Super Users
Our Super Users are a small group of dedicated, specially selected community members who work behind-the-scenes – and we can’t praise them enough! They volunteer their time to answer questions, help with product issues and maintain the community website. They also share insights, blog and make ‘How To’ videos, organise workshops, and feedback ideas and improvements to Sony.
Nowhere does it state that "Experts" give more accurate or trustworthy guidance and I surely won't use a secondary account to participate in the community just to be safe I never give a wrong answer (be it by mistake), since that would make participating in this community less enjoyable to say the least.
There are many users without the "Expert" tag besides their name which sometimes are way beyond of any of the Super Users in certain categories - just look at @Kuschelmonschter for example.
If I as a Super User weren't allowed to make mistakes I rather would have said tag removed if it is so important to you so that I don't
@Sonyvores wrote:
embarass [...] all of us.
As a matter of fact if you feel vicarious embarrassment for what I wrote, I sincerly appologize for sparking that feeling in you - still I stand by what I wrote as backed by the arguments I made to justify my statement.
@Sonyvores wrote:
But afterward it's not and I can come back and blame you for that
Sure, yet the community member will blame me and me alone. Because it was me who made the statement in question.
Also this is clearly a user-user forum, so people should be aware to take every statemen with a grain of salt, no matter the tag besides the name. Even if I were an "Expert" knowledge wise, every statement could still be debated. If I read an article in a technical magazine, I could still disagree with the Expert who wrote said article. As you can disagree with me and I can disagree with you.
@Sonyvores wrote:
if it works then fine but if it doesn't it's ok the expert wasn't sure either. No problem
The thing is, I was sure and I still am. As written above I already explained to you how I back my statement - these reasons I listed are the same I based my original statement on.
@Sonyvores wrote:
Case 1 is bad for everybody coz it hurts reliability of Experts and brings bad image for the customers
I don't see how it does. As I said - no where does it say that the "Expert" tag says something about how accurate any comment is - sure, someone could assume that, just as some people think that everyone replying here works for Sony (I have seen that several times as well). In that case every active member here would affect how other community members see Sony as a brand and would also affect the reputation of all other users (be it Experts or not).
@Sonyvores wrote:
You sound so affirmative on how@Mayfly58 will feel the sound and how the product will fit in his ears, whoa I gotta applause because I don't have such knowledge
I surely feel like a scratched record by now - I backed my statement with numerous arguments and these justify it - for me - to word my statement like I do.
Aside from that I never claimed I have knowledge how @Mayfly58 will percieve the sound with the "normal" eartips (presumed he even followed my advice) as oppose to the included ones. Maybe @Mayfly58 did use the "foam" eartips all along and out whole argument was meaningless, since these are in fact the same on any normal set, even for cheaper headphones.
Unfortunately he doesn't follow this thead anymore/currently, so we may never know. Maybe it will sound worse than before and he will be mad at me, maybe he even won't be mad at me if it does, since the eartips were that much less expensive that it is worth the degredaded sound quality in his opinion. Assumptions over assumptions.
@Sonyvores wrote:
Even Japanese engineers can't waranty that
So you admit that for that reason neither you nor I can.
@Sonyvores wrote:
Struggling to explain to you? if you think so, ok I'm fine with it 😃 . Just follow your own advice and look over the web, youtube etc... and you should get an answer
That is kind of a cheap reply - really. Why should I invest time and effort to prove your argument? That is not how discussing works.
It is not that I didn't try to find out what your statement was about - I obviously didn't find said info and if you can give it to me straight away please do so. In case you won't please give me the benefit of the doubt and let me continue to assume you were just bluffing.
@Sonyvores wrote:
For some products you can make deductions from similar products but in audio it's different due to personnal perception of audio, connectors, cables etc....
In my opinion it is even the SAME with all categories including audio - even with cameras/TVs/Blu-Ray Players... personal experience can always vary - I already stated that in my first longer reply:
@IamNic wrote:
could be misreading/misjuding something or simply having another experience with a certain product than other users (be it because of a defect or because of mishandling said product).
@Sonyvores wrote:
So far I spotted that you failed twice drawing conclusion from products you don't have.
You are talking about the in-line microphone cable of the WH-1000Xm2? Do you want me do delete/edit my comment?
EDIT: I was actually shocked to see my wrong answer is still marked as solution after writing this sentence - I unmarked it and marked yours instead - I thought I already did that months ago 
Thanks for bringing it up.
As I admitted before - I was wrong as seen here:
@IamNic wrote:
Hello @Sonyvores,
thanks for the clarification, it is easier to see on the original connector.
- Nic
To quote an old latin saying "errare humanum est" - and I as a Super User/Expert don't exclude me from that, I never have. And I am sure I will make mistakes in the future as well, be it at the danger of embarassing you.
@Sonyvores wrote:
USE CONDITIONAL when you 're not sure
Thank you for that advice, I will keep that in mind. If I am uncertain I usually do that as for example here in the thread you're most likely referring to:
@IamNic wrote:
you should be able to use [...]
Something like this should work:
Here on the other hand I was sure because of the arguments I have given, so please aplogize me for not doing it here in that particular case.
@Sonyvores wrote:
Anyway enough for me, time to enjoy music in the sun 😃
Take care and drink lots of water 
- Nic
P.S.:
@Sonyvores wrote:
while they have been trying with 100 different 3D printing ear types but you probably didn't see that video.
In fact I haven't seen that video - is it still online? If so would you be so kind to fetch me the link? If I find it myself I will let you know so you don't waste your time on looking for it.
I would really appreciate it. 
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