MDR 1000X stopped charging

[alessio.macri]

Hi there, 

I own a pair of MDR1000X. Everything always worked fine until yesterdat when they suddenly stopped recharging. I tried to plug them while they were running low with different cables and usb plugs but nothing seemed to work. They just won't charge anymore. I was wondering if there is anything I could try to solve this. They've been quite an expensive purchase so I would like to get them fixed.

Thanks!

[IamNic]

Hello @alessio.macri,

have you tried to reset the headset?

Here you can read how a reset is performed:

https://helpguide.sony.net/mdr/1000x/v1/en/contents/TP0001176174.html

https://helpguide.sony.net/mdr/1000x/v1/en/contents/TP0001176175.html

- Nic

[alessio.macri]

Hi Nic,

Thanks for your respnse (sorry for the late reply, I had login issues).

I did both, now they are factory-reset, but still not charging 😞

[Sonyvores]

How long have you been using it?

if it doesn't charge, does it work while plugged?

[IamNic]

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@alessio.macri  schrieb:

I did both, now they are factory-reset, but still not charging 😞

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Then it is probably best to get in contact with the service.

- Nic