Sony NW-WS413

[antigy]

The unit will not turn on, the indicator LED light continuous red. I think the battery needs replacement. Where can I get service for this unit. I live in Budapest, Hungary

[EdwinaU]

Hi Antigy,

Welcome to the community.

You can try the troubleshooting tips here or check with your local support pages here.

Best wishes,

Ed

[antigy]

No, unfortunately none of the cited answers helped me. The reset options are not relevant to my device, and the Sony Service told me that this device can not be repaired only replaced and referred me to the seller.

The seller is rejecting to help me saying that the 1-year garantee period expired 2 months ago.

I am sort of helples....