Sony WH-1000XM3 cold weather return policy

[WhyShouldYouKnow]

So, think everyone is already aware of the problem.

Listen to the headphones -> go outside (cold weather) -> headphones go bananas 

So I'm thinking about buying them and first I need to know something.

I want to buy them. Then wait until November and when they go bananas, can I send them in to get repaired? I know that when they get "repaired" the problem will still be there and that it can't be fixed right now. But would Sony actually accept them and or even swap them out, or will they just refuse to take them and reject it? 

[EdwinaU]

Hi there,

You can find some information about the headphones behaviour in cold environments here. You would also need to check the warranty conditions for the product. You can find some general information here.

Hope this helps. 

Best wishes,

Ed

[Steviemo]

I would stay clear of them altogether until the recent firmware that doesn't work is fixed ,, don't buy yet